MISSED CALLS & AFTER HOURS

A first hello.
Not another voicemail.

When you’re busy or the doors are closed, a caller still needs a next step. Answer the enquiry, understand what matters and keep the useful details together.

FOLLOW THE CALL

Example call

INBOUND ENQUIRY

Someone needs your business.

A conversation, not just a recording

Follows your business rules

Take the call

Forward your current number, or advertise your new Infercall number. Configure when calls should reach the receptionist, including the after-hours periods you want covered.

SET IT UP YOUR WAY

Make it work your way.

Choose your call-forwarding arrangement with your phone provider.
Set opening hours, after-hours instructions and urgent handover rules.
Decide what should be booked, answered or passed to your team.

SCRIPTED AUDIO EXAMPLES · en-AU

Turn the call into a job record

A fence-repair enquiry becomes a job in ServiceM8, with contact details, the site address and access notes ready for the team.

Example conversation

Example setup: ServiceM8 connected, with job creation enabled. Creating the job does not book a visit or agree a price.

Fictional, scripted example of a configured Infercall receptionist. Not a recording of a customer call or a live integration test.

Read transcript

Fictional, scripted example of a configured Infercall receptionist. Not a recording of a customer call or a live integration test.

Example setup: ServiceM8 connected, with job creation enabled. Creating the job does not book a visit or agree a price.

Caller: Hi, two timber panels in our back fence are leaning. Can you arrange a repair?
Receptionist: I can create a repair job for the team. Can they get to the panels down the side?
Caller: Yes, it's clear. The gate still works.
Receptionist: What's the address?
Caller: Four Sample Street, Brisbane.
Receptionist: And your name and an email for the job?
Caller: Sam Taylor. Sam at example dot com.
Receptionist: Sam at example dot com. Two leaning timber panels at Four Sample Street, with clear side access. Is that right?
Caller: That's right.
Receptionist: I'll add that to the job system.
Receptionist: The repair job's created, Sam, with your contact and access details.
Caller: Does that mean someone's booked to come out?
Receptionist: Not yet. The team still needs to agree a time and price with you. Your job is on their list.
Caller: Okay, thanks.

START WITH YOUR BUSINESS

Make it yours.

Meet your receptionist. Make it yours.

Start with your website